New Delhi : Telecom
operators Aircel, Reliance Communications and Airtel did not meet
regulator TRAI’s various quality norms for 2G services in multiple
licence areas for the quarter ended December 2016.
“… whereas Aircel is not meeting the
various parameters in 27 licence areas, Reliance Communications in GSM
services in 25 service areas and Airtel in 15 service areas,” Telecom
Minister Manoj Sinha said in a written reply to the Lok Sabha.
The telecom regulator TRAI monitors the
performance of service providers, including state-owned Bharat Sanchar
Nigam Ltd (BSNL) and Mahanagar Telephone Nigam Ltd (MTNL) against the
benchmarks for various quality of service parameters through quarterly
performance monitoring reports submitted by service providers. Citing
TRAI’s December 2016 report, the minister said that for 2G services MTNL
is meeting all the parametrise except one pertaining to percentage
requests for termination and closure of services complied within seven
days.
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