The
Indian Government has put a huge 2,300 MHz of spectrum on sale for which
auction will start on October 1, 2016. From the industry and analyst
points of view there has been an issue of spectrum pricing that can
cause a muted response to the auction. Some quarters feel that the
October auction is too soon since the last one and the sale of spectrum
of this magnitude could undermine the demand. But Telecom Secretary JS
Deepak feels otherwise. In an exclusive interview to Bureaucracy Today,
the senior bureaucrat says that due to continuous network expansion and
technological upgrading and its offering a bouquet of services on both
voice and data in an ever-evolving sector, the telecom players are
always starved of spectrum. He also talks about the factors due to which
the two telecom PSUs, BSNL and MTNL, are lagging in competition, the
reforms introduced by his Department to improve the “ease of doing
business”, policy issues that could remove possible grey areas of rules
like network testing guidelines and giving extra powers and an action
plan on call drops to the TRAI which are under the Government’s
consideration. Without getting into specifics on the ongoing tussle
between private telecom company Reliance Jio and incumbent operators
Bharti Airtel, Idea and Vodafone, Secretary Deepak says their networks
should be connected to each other for the sake of mobile customers.
BT:
Has the entry of Reliance Jio as a commercial telecom operator now with
its deep pockets and future technology pipeline improved the chances of
a better offtake of 4G spectrum at the October auction?
JS Deepak:
All the spectrum auctions that the Government had held earlier
witnessed good competition. Reliance Jio was a bidder in the past. Now
that this company has launched its mobile services, it would need more
spectrum. Reliance Jio bought spectrum earlier also in 2010 and 2015. We
do expect that there will be h demand for spectrum in this auction from
all the operators, including Reliance Jio.
The high price of 700 MHz spectrum
could be a problem given the heavy debt of the private telecom sector.
Most of these companies are also in the process of expansion in 3G
spectrum areas.
The October spectrum auction could be
the most efficient one for LTE operations. The 700 MHz spectrum can
reduce the cost of capital expenditure by about 1/3 for supporting the
same number of customers. It has advantage for coverages, especially
indoor coverage. Therefore, a high quality spectrum like this one is
expensive. In a free auction there would be operators who will value
this band and will bid for it.
BT: Which are the bands that could witness maximum demand?
JSD:
In addition to the 700 MHz band, the Government has also put spectrum
worth Rs 1.50 lakh crore at the October auction. This includes spectrum
valued at Rs 27,000 crore which has been acquired through harmonisation
in the 1800 and 800 MHz bands. There are a lot of airwaves in the 800,
1800, 2100 and 2300 bands. All of these bands could attract demand as
they can be used for 2G, 3G and 4G purposes. Many operators need
spectrum for these services.
BT: Between 3G and 4G which will be the driver of this auction?
JSD:
Spectrum will be bought for all these services –2G, 3G and 4G. The
operators have gaps in both voice and data spectrum and they will buy
spectrum accordingly. All companies have a shortage of spectrum. There
are many prospective bidders. They have a shortage in their present
spectrum holdings to cater to different types of services. We are
offering 2,300 MHz of spectrum for sale to meet the requirement of every
operator in any band in value, volume and variety. Another significant
feature of this auction will be that it will once and for all remove
spectrum scarcity from the Indian telecom sector.
BT: But that’s a lot of spectrum on sale...
JSD:
The Government does not expect to sell all of its spectrum though it
sees demand for many bands. There could be huge demand for the 1,800,
800 and 2,300 MHz bands. If some spectrum remains unsold, we will sell
it at the next auction. That is not a problem for us at all.
BT: What
is the realistic estimate of revenue that the Government could get from
the October 1 spectrum sale? Is it closer to Rs 5.56 lakh crore?
JSD:
It is not possible to imagine a number or the revenue that the
Government would get at the spectrum sale. We have no fixed figure. It
all depends on the market.
BT: The
Telecom sector is back to facing disputes – Inter-operator fights over
interconnections where customer is the ultimate loser and issues
relating to the removal of Interconnect Usage Charges (IUC) where the
incumbents and the TRAI have locked horns. Has the DoT any role to play
for a healthy competition?
JSD:
When a new operator enters the market, there is a certain amount of
upheaval. These kinds of things will happen. Interconnect is in the
domain of the Telecom Regulatory Authority of India (TRAI). It will take
steps. It has already held a meeting with both sides to sort out their
problems. I agree that if there are different networks, they have to
interconnect with each other for providing good quality of service.
BT:
But it is not that simple to solve the problem. Reliance Jio and the
GSM operators are in bitter fight over the interconnect points and
network trial period issues and other related matters. What is the DoT’s
view on these problems?
JSD:
There will be arguments over this matter from both the sides. The TRAI
is looking into it and it will do its best to sort out the issue. TRAI
should be given a chance to solve it. The matter falls in its
jurisdiction.
BT: Are any Government guidelines coming regarding the network testing system?
JSD:
There may be a case for prescribing a test period and other parameters
of a network for such trial period . The DoT has made a reference to the
TRAI on this issue and we will come out with rules. This is a grey area
not well defined.
BT: The
TRAI’s longstanding demand is to get more powers, specifically that of
imposing a penalty. Has it made the DoT think about it?
JSD:
I don’t agree with the view that the TRAI does not have adequate powers
to fulfil its functional requirements. Under the Act, they have all the
authority on interconnect and tariff matters. The TRAI has made a
recommendation to the DoT seeking certain amendments to the TRAI Act
which is under the DoT’s consideration. We are processing it. We should
have a decision soon on it.
BT: The call drops issue is high on the agenda of the DoT? What is your department’s action ahead?
JSD: The
call drops problem may arise because of the scarcity of spectrum,
sub-optimisation of the network, inadequate infrastructure and towers
and technical issues. The October 1 auction will take care of the
spectrum issues. The operators have to make more investments in the
network sphere. We have been monitoring their efforts and they have
given us a 100-day plan to improve the call drop situation in Delhi
and Mumbai. Though the situation has improved in these two metros, it is
still not satisfactory. We have made the DDA reverse its bylaws to
allow the telcos to set up their towers in Delhi residential areas. In
addition, we are facilitating the setting up of towers in the Lutyens’
Zone of New Delhi, NDMC areas, post offices and other Government
buildings to offer good connectivity.
BT: Why are the two telecom PSUs lagging in competition?
JSD:
Both BSNL and MTNL are suffering losses. There is much scope for
improvement and we are working on it. The basic problem is their huge
staff cost. For Mahanagar Telephone Nigam Limited the staff cost is 67
per cent of its revenue and for the Bharat Sanchar Nigam Limited it is
50 per cent. The staff cost of private operators is between 3 per cent
and 5 per cent of their revenues. So these PSUs are unable to compete
due to the large burden of their staff. But in the case of the BSNL
most of its staff members who were absorbed into it due to its
corporatisation are retiring in the next five years and the cost is
likely to come down. In the case of the MTNL, it is a bigger problem.
The BSNL has improved its performance. In 2014-15, it posted operating
profit and in 2015-16 also, it is likely to post higher operating
profits. It too is improving its performance.
BT: The telecom industry is consolidated. Do you think more mergers and acquisitions will be coming?
JSD:
Consolidation is beginning to happen in this sector. It is good for the
sector. The ideal number of operators is four to five. In most
countries there are less than four operators. In India there are about
eight operators. There is a need for consolidation.
BT: What more the Government is doing to take the telecom success story forward?
JSD:
The focus of the DoT is to improve the “ease-of-doing business” with a
series of reforms. We have done harmonisations of spectrum which was a
longstanding demand of the industry. This resulted in the separation of
defence spectrum from commercial spectrum. Consumers now get a better
quality of services and through the process of harmonisation we have
been able to get out spectrum which was otherwise used for filters and
guard bands. Additional spectrum worth Rs 27,000 crore generated through
harmonisation is also being put for auction. This is a major step in
our reforms agenda.
The second big reform we have
introduced the virtual operators network licences. This is a
reseller’s licence which was absent in India. For the first time, we
have a provision according to which the network and the service
provision can be separated. It is a franchise model where virtual
network operators can buy bulk bandwidth and data or voice and sell it
for niche customers in special packages. An airport can sell its own SIM
card, not only voice and data but also other information needed by
air travellers.
The third big step is that now
Aadhaar-based e-KYC which is available for customer acquisition. It
simplifies the process and makes it paperless. Now a customer get a SIM
card activated by verifying themselves online through their biometric.
Apart from benefitting customers and operators, this has helped security
agencies as they now have online proof of the identity of the SIM card
holder.
The DoT has plans to improve telecom
infrastructure in different parts of India. In the North-East we have
launched a project for providing connectivity to every village in that
region. In the Left-wing extremist areas of 10 States, the DoT has set
up 2,200 towers to provide mobile connectivity to villages not connected
earlier. We are doing the same thing in Andaman and Nicobar islands
through cables.
BT: What is the next course of action by the DoT?
JSD:
In the upcoming days, there will be more DoT action on reforms. Our
target is to have one major reform each month. We are working on
right-of-way rules to facilitate the rolling out of fibre infrastructure
and towers, simplifying the licensing process and making SACFA
clearances automated and online.
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